Jonathan Diehl
E-mail: me@jonathandiehl.com
Education
| School | Location | Graduation Date | Degree Attained |
| Dutchess Community College | Poughkeepsie, NY | June 2010 | Associate of Arts in Liberal Arts |
| University at Buffalo, State University of New York | Buffalo, NY | May 2012 | Bachelor of Arts in Psychology |
Work Experience
Graul’s Grocery
Serve as a cook and customer service rep. in the deli. Provide various services such as serving prepared foods, slicing deli meats and cheeses, assembling made-to-order sandwiches as well as operating deep fryers and some light cooking on stovetop. Other tasks include stocking ingredients, fryer maintenance and cleaning, and other duties as assigned.
Houlighan’s
Worked as a fry cook in a very busy sports bar. Prepared to-order foods quickly and accurately while maintaining good communication with fellow cooks on order progress. Stocking, cleaning, and other duties as assigned.
Luck Grove Telecom, Inc
Worked as both a street-view driver and a boots-on-the-ground fielder at different points in my time here. Travelled to various locations along the Eastern seaboard to survey new high-speed internet service locations or verify existing connections in accordance with project blueprints. Used roof-mounted Insta360Pro2 camera and software to record street-view data about service equipment, routes and customer types during drive time. When boots on the ground used a tablet with Bluebeam software, rangefinder, binoculars, and assorted keys. Met daily with team via Google MeetUp and tracked expenses via Navan (formerly TripActions) personal card. Also managed business bookings via Navan (hotels, car rentals, expense tracking and airfare.)
Corbin Pacific
First point of contact for customers in-store and on the phone. Fielded questions about products and guided them to the ideal seat for their motorcycle. Reviewed product type, customization options, confirmed order and processed payments in house, while providing technical support and installation assistance when needed.
Area Wide Protective
Operated traffic modification areas during roadwork. Designed work areas to be compliant with state regulations, maintained communication with team lead/coworkers, maintained company equipment.
Carlton Shores Health and Rehabilitation
Front desk worker; received and sorted incoming mail, fielded and routed incoming phone calls, interacted with visitors and customers, dispensed customer monies, other duties as assigned.
FYE
Retail work; first point of contact for customers. Answered customer queries, guided them to merchandise and upsold subscriptions to keep consistent with metrics.
| Bella Blu | Line Cook | Oct. 1, 2016 – July 9, 2017 |
Served as the appetizer cook for the restaurant. My daily duties included stocking the line, ingredient preparation/inspection, maintaining a sanitary environment and closing/opening the station depending on the shift. Other duties included breaking down and cleaning kitchen equipment, degreasing floors, receiving and storing daily deliveries, and other tasks as they were needed.
| Gardner-Westcott | Metal Finisher | June 30, 2016 – Aug 26, 2016 |
Primary duties involved polishing and grinding bolts to meet customer requirements. I would regularly use heavy equipment (i.e. metal polishers, a chop sander, bolt cleaning equipment, etc.), and was required to clean and reset my workstation at the end of each day.
| Eastern Michigan University | Graduate Hall Director | Aug 09, 2015 – May 25, 2016 |
I served as a hall director, which involved supervising and developing a staff of student resident advisors who in turn oversaw residents living in a college residence hall. I served as a resource for policy questions the RAs may have (i.e. “what should I do if I find minors drinking alcohol,” and the like). Other duties included serving on the Student Staff Training Committee to develop the 2016-2017 training regimen for returning student staff, assisting full time department staff with special projects, tracking our annual budget and purchasing supplies for staff programming.
Ancillary Skills
- Microsoft Office (Powerpoint, Word and Excel)
- Google Products (Drive, Meetup, Calendar)
- Valid driver’s license
- General knowledge of multiple different hand and power tools
- Experience with payroll and workplace apps (Paylocity, Connecteam)
- Travel logistics and expense tracking